ActionEDI is a founder-led EDI company for US distributors and suppliers. We exist because the EDI industry forgot that the businesses doing the actual work of distribution and fulfillment deserve predictable pricing, fast support, and honest relationships.
I'm Ramesh Nuti. I spent 14 years building Acmetek, a cybersecurity technology company I founded from scratch and eventually exited. That experience taught me what it takes to build real customer relationships, and what happens when technology vendors stop caring about the people they serve.
After Acmetek, I started working with distributors and suppliers that needed EDI to trade with Fortune 500 retailers. The same complaints came up in every conversation: billing that jumped 3x by month three, support teams that disappeared after the contract was signed, and onboarding timelines that stretched from weeks into months.
I didn't set out to start an EDI company. I visited a customer's warehouse, spent time understanding their workflow, and realized their EDI provider was making their life harder, not easier. They were stuck on outdated software with no support and costs they couldn't predict. I knew I could build something better.
ActionEDI started in 2021. Five years in, I still answer support emails personally. I still get on calls when a customer has a blocked shipment. I still visit customer offices to understand how they actually work.
We process millions of EDI transactions. Our support response time is under an hour. Our pricing is flat-rate and annual, so customers always know what they pay. We onboard new trading partners in weeks, not months.
Some people say founder-led support doesn't scale. I think it's exactly what makes us different.
5 Years
In business since 2021
<1 Hour
Average support response time
$0
Per-document fees
24/7
Email and chat availability
2–4 Weeks
Typical partner onboarding
One annual price based on your actual setup. No per-document fees. No mid-year surprises. If your volume doubles in June, your price stays the same until renewal.
When you contact us, a real person responds. Phone support during business hours, email and chat around the clock. The people who answer your questions are the people who built the platform.
We don't force you to change how you work to fit our software. We adapt to your processes, your systems, and your team's way of doing things.
No sales pressure. Just an honest conversation about your EDI needs.
