Have questions about our EDI solutions? Our team is here to help you find the right solution for your business needs.
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Saturday - Sunday: Closed
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Find answers to common questions about our EDI solutions and services.
Electronic Data Interchange (EDI) is the computer-to-computer exchange of business documents between companies in a standard electronic format. EDI replaces paper-based document exchange, reducing costs, improving accuracy, and accelerating business cycles.
Implementation timelines vary based on complexity, but our typical implementations take 2-4 weeks from start to finish. Simple integrations can be completed in as little as one week, while more complex scenarios may take longer.
No, ActionEDI is a cloud-based platform that requires no software installation. You can access our platform through any modern web browser, making it accessible from anywhere with an internet connection.
Yes, ActionEDI is designed to integrate with most ERP, accounting, and business management systems including NetSuite, SAP, QuickBooks, Shopify, and many more. Our platform offers pre-built connectors and custom integration options.
We offer multiple tiers of support including standard business hours support, 24/7 premium support, and dedicated account management. All customers receive access to our knowledge base, documentation, and help desk.
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